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Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 32 / 983 ]   Next > >>
Classify Product Title User name Reply Last update
Question TAW5 BBS Where are the error logs? amby 2 2016-09-15 14:43:21
Question TVMW6 Video Mastering Works 6 Crashs on start-up Luis Garcia 2 2016-09-02 09:55:47
Question TVMW6 Intel Media SDK Hardware Loco 1 2016-08-30 14:47:59
Question TVMW5 BBS How to display thumbnails properly when editting a clip? Rob Stow 2 2016-09-15 15:09:40
Question TAW5 BBS Subtitle Editing Tom Lewandowski 0 2016-08-14 19:00:00
Request TVMW6 HEVC x265 hardware encoder with AMD Fury Backbone 0 2016-08-05 14:47:38
Question TVMW5 BBS Menu question Janelle Jeffries 1 2016-09-15 14:53:48
Question TVMW6 Watermark via Filter ? ggo 1 2016-08-30 15:35:03
Question TAW5 BBS Dolby Digital 5.1 Creator/Maker? Tom Lewandowski 4 2016-09-30 08:09:10
Question TAW5 BBS No burner with work with Authoring Works 5 Brian -bwin- 2 2016-11-18 20:25:11
Question TAW5 BBS Importing Keyframes Mike 1 2016-09-15 14:26:43
Question TVMW5 BBS VSFilter doesn't start with TMPGenc Mastering Works 5 in Windows 7 Fernando 1 2016-09-02 16:26:53

Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 32 / 983 ]   Next > >>
Question - TAW5 BBS - Where are the error logs? No.70450
amby  2016-09-06 11:51:11 ( ID:j8majifa/ta )   [ Delete / Reply with quotation ]

I'm trying to output a Blu-Ray with menus to a hard disk folder using the batch processor, but after a few hours I get an extremely useless error message saying: "The output stopped on an error".

That's ALL!

I've searched all over, but I can't find any TAW5 error logs (or any other log files) anywhere on my 64-bit Windows 7 Pro system. How am I supposed to know what to do? Does anyone know where I can find the log file or any other way to discover what went wrong?

Before I even began, I confirmed all codecs and codec settings were correct, ran several test tools, and confirmed that I have far more than enough room in the output hard drive. So how can I find out what's the problem?

Thanks.




tkrave  2016-09-15 02:26:07 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

Have you contacted support? They may have better insight to what the problem could be. http://tmpgenc.pegasys-inc.com/en/support/support.html


Ades  2016-09-15 14:43:21 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Hi,

I think this error comes up if there was really not enough memory for the
application. Windows 32 Bit Operation System can control at least 3GB
memory but there is a limit, one application can use at least 2GB
memory.
Memory problem happens most by AVCHD but it can be used very much
too by HD movies. (almost by creating menu thumbnails).

How about if you try to create a BD without menus? just for checking.
Do you have a slide show clip? If yes try to output without
that clip. (a lot of memory will be used by picture resizing).

Looks like the only way to handle this is by reducing your clips.
Or try also to create menus without motion, or effects.

Also try to disable following multithread settings at
Options > Preferences > CPU >
"Use multithread for filtering" and Options > Preferences > MPEG settings >
disable all options that use multithread function.
cheers



Question - TVMW6 - Video Mastering Works 6 Crashs on start-up No.70442
Luis Garcia  2016-08-31 01:50:02 ( ID:ne.cufvccio )   [ Delete / Reply with quotation ]

I just purchased downloaded to it to my Desktop workstation and it will not open and crashes with an error is there any issue I should be aware of? I get "Video Mastering works has stopped working"

C:\Users\garcialuis\AppData\Local\Temp\WERF161.tmp.WERInternalMetadata.xml
C:\Users\garcialuis\AppData\Local\Temp\WERFD25.tmp.appcompat.txt
C:\Users\garcialuis\AppData\Local\Temp\WERFD93.tmp.mdmp

Please help and thanks again!

Luis Garcia


Luis Garcia  2016-08-31 02:06:25 ( ID:ne.cufvccio )   [ Delete / Reply with quotation ]

I Got Video Mastering Works 6 to work once I did the latest Nvidia driver update. I hope this helps someone else.



Ades  2016-09-02 09:55:47 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Thanks for the info. bro
yeah, many issues are solve by updating your Nvidia driver^^
cheers



Question - TVMW6 - Intel Media SDK Hardware No.70434
Loco  2016-08-25 08:45:03 ( ID:tejt2lm6wwn )   [ Delete / Reply with quotation ]

I bought 6 to encode 265 Ultra HD videos.
It works good but Intel SDK Hardware doesnt work anymore.
Only software. Any tips?
Thank you.


Ades  2016-08-30 14:47:59 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

I think you should first check your hardware, if supports it.
http://tmpgenc.pegasys-inc.com/en/product/tvmw6.html#system
When using the H.265/HEVC video decoder in the Stream Format, an environment with an Intel compatible CPU (Haswell core or newer) and a compatible driver with Intel Quick Sync Video functions are required.

cheers



Question - TVMW5 BBS - How to display thumbnails properly when editting a clip? No.70433
Rob Stow  2016-08-24 08:05:18 ( ID:zffotrtbtjh )   [ Delete / Reply with quotation ]

A lot of CPU cycles are invested in creating those tiny thumbnails when you are editting a clip in the Cut-Edit window ... and then when the thumbnails are displayed they are overlapped so much that they are often useless. How do I tell TMpegEnc to show the thumbnails side-by-side instead of overlapped so that I can see the full thumbnails?

For example, on my 1920x1200 display, the thumbnails are about 60 pixels high. Thus for a 1920x1080 clip the thumbnails should be about 107 pixels wide ... but what I actually see is only about 60x60 because of that useless overlapping of the thumbnails.

If I could see the center 60x60 region of each thumbnail it wouldn't be so bad.


tkrave  2016-09-15 14:56:26 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

You can right-click on the main preview, then go to Display Settings, then choose a different setting in the third section.

You can also create your own thumbnail display settings in the Preferences-->Clip editing section.


Ades  2016-09-15 15:09:40 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Hi,
i think you can setup a custom Thumbnail display interval,
try as this:
- on Options > Preferences > Clip edit > Thumbnail interval >
for ex.
User setting 1: setup the interval by "sec interval"
and choose "1"
- then on Cut-edit > make right click over the preview screen > choose Display settings >
and choose "User setting 1 interval..." option
Also you can choose other options such as
For short GOP MPEG
For standard MPEG
etc...
cheers



Question - TAW5 BBS - Subtitle Editing No.70424
Tom Lewandowski  Home )  2016-08-14 19:00:00 ( ID:.t38jdbdulr )   [ Delete / Reply with quotation ]

There are a lot of limitations with TAW5 in terms of copy and paste (which doesn't exist at all), preference settings, subtitle editing, etc. For instance, you can spend a lot of time creating a custom chapter menu in TAW5 -- the program contains lots of tools for being creative; but there's no option that will allow you to copy the entire layout, including every user item placed on the page, and paste the identical page, elsewhere.This seems like a very basic and standard ability every authoring software would have.

What bugs the crap out of me is Subtitle Editing. I always use TOP and BOTTOM subtitle positions for videos (like TV shows) that display credits during the beginning of the video, usually at the bottom. I have to manually select each subtitle line, click a menu, and click to select each line's menu position. Does anyone know if there's a key combination (like SHIFT+CURSOR) that allows you to select multiple lines to apply the position setting to a selected group of lines? The HELP file is very limited in describing subtitle options and nothing I've tried allows me to select more than one text line at a time, to apply a subtitle layout option.

As far as I can tell, you're limited to editing one subtitle text line at a time -- you can't apply an option to multiple lines at once. Maybe I haven't found the option to do this?



Request - TVMW6 - HEVC x265 hardware encoder with AMD Fury No.70422
Backbone  2016-08-05 14:47:38 ( ID:gitjh0lg0af )   [ Delete / Reply with quotation ]

I was looking to upgrade from mastering works 5 to 6 and saw that hardware encoding for x265 is supported for NVidia gtx 970 and up or intel whatever. Where is the support for AMD Fury-X? The Fury series cards have hardware encoder support for x265 yet nobody utilizes it. This is not just a TMPGEnc issue I know because none of the other multitudes of editors out there will touch AMD with a 10 foot pole. My frustration is that these fury cards seem to be purpose built for this kinda stuff and nobody seems to know how to implement it. The x264 solution is fine for most things but going forward please reach out to AMD and see if there is an API available for the necessary hardware calls for x265. Most likely the issue is AMD has no published data concerning the APIs that the developers need to implement support with. Until that happens I guess we all sit and scratch our heads while 8 gazillion stream processors with 9 TeraFlops of compute goodness does squat.



Question - TVMW5 BBS - Menu question No.70421
Janelle Jeffries  2016-08-03 03:48:16 ( ID:gneml/welrm )   [ Delete / Reply with quotation ]

HELP! Is there a way to get the track menu to come up when you press stop instead of it going to the beginning of the movie?


Ades  2016-09-15 14:53:48 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

do you mean to Authoring Works 5?
cheers



Question - TVMW6 - Watermark via Filter ? No.70418
ggo  2016-07-25 20:45:46 ( ID:llbwl//mf42 )   [ Delete / Reply with quotation ]

I need to watermark between 2000 and 3000 videos.
I want to use a filter (so I can apply batch in normal mode), only thing thing that comes close is the Mask filter. By using a layer with transparent image.

But the settings of the Mask filter are not saved upon 'save template' :(
So the position of the image is not saved and the range should be set to 'entire file', instead of start and end frame.

This might be a bug, is there any workaround to add a simple watermark image to a bunch of files, using normal mode?


Ades  2016-08-30 15:35:03 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

If the watermark you need to attach is the same used for the other different videos i think you could add more layers with all the videos that require it, i am not sure the limit of layers with videos you can add but you can try the mas limit.
Then output as separate files each layer, the watermark layer should be in the top of the layers.
Try and let us know how was it.
cheers



Question - TAW5 BBS - Dolby Digital 5.1 Creator/Maker? No.70415
Tom Lewandowski  Home )  2016-07-23 19:59:46 ( ID:.t38jdbdulr )   [ Delete / Reply with quotation ]

I'm curious what TAW5 means by it being a "DOLBY DIGITAL 5.1 creator?" This feature has never worked for me.

Unless I originally recorded in Dolby Digital 5.1 format, TAW5 doesn't convert any of my 2-channel PCM audio sources to six channel audio. I have to use other software to do this (i.e. AVS Audio Editor, Nero Video, Corel VideoStudio), all of which will decode multichannel PCM audio I've recorded and output it to perfectly encoded 5.1 channel Dolby Digital audio.

TAW5 has never been able to do this with any of my PCM audio. Instead, when set to convert audio to 5.1 output, TAW5 simply creates six audios tracks, four of them which are empty. No audio. Only the front L/R stereo tracks contain sound -- with no audio routed to Center, Subwoofer, or Rear Surround channels.

Is there something else I need to do in TAW5. I haven't found any other settings that need to be enabled in TAW5 other than the "Track Settings - Audio - Re-encode all as below", and selecting "5.1 Channel surround".

Is this a bug? I wouldn't think so since there's been so many updates to the software that would have addressed this.


Ades  2016-09-15 14:35:35 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Hi,
If your source file is in 5.1 ch from the
beginning then Authoring Works 5 can output and fill other channels with
such audio data, if not it will just output empty channels.
Import sources with already 5.1 ch as the beginning, I think is not possible to
create from 2 ch sources a 5.1 ch output.


Tom Lewandowski  Home )  2016-09-15 21:37:56 ( ID:a9hfhya1dg. )   [ Delete / Reply with quotation ]

I often record digital (HDMI) PCM audio tracks that are downmixed from 5.1 sources. These downmixed PCM digital tracks contain 6 channel audio information that isn't restored by TAW5. As I mentioned, other Audio software and video editors I use DO separate the PCM 2-channel downmix back into all six channels, mixed properly as intended. TAW5 doesn't do this.

TAW5's use of the word, "Creator", would indicate that even 'analog surround'-encoded tracks would be output into 5.1 Dolby Digital channels. Therefore, TAW5 doesn't contain a "DOLBY DIGITAL 5.1 CREATOR" option -- it simply supports Dolby Digital 5.1 input and should state, "DOLBY DIGITAL 5.1 SUPPORT."


tkrave  2016-09-16 14:40:42 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

I think you are applying too much meaning here. Pegasys did not make this up on their own, it is simply a technology that Dolby licenses to hardware and software makers. For hardware, it allows recording in Dolby Digital 5.1. For software, it allows converting other audio sources to Dolby Digital 5.1; the technology does not support converting 2.0 audio to 5.1 in the way you are talking about.

Learn more here: http://www.dolby.com/us/en/technologies/dolby-digital-51-creator.html


Persen  2016-09-30 08:09:10 ( ID:6tr/46zxmom )   [ Delete / Reply with quotation ]

I guarantee no success what so ever when working with PCM audio.
I worked with Dolby Digital 2.0 which also contained Dolby Pro Logic.
I managed with full success turning this in to Dolby Digital 5.1
http://bbs.pegasys-inc.com/bbs/list/lang/en/board/TVMW5/topic/70232#topic70232



Question - TAW5 BBS - No burner with work with Authoring Works 5 No.70412
Brian -bwin-  2016-07-22 23:02:10 ( ID:r4zuvhmczik )   [ Delete / Reply with quotation ]

Having an issue where we cannot burn anything directly out of Authoring Works 5, it has never worked on this computer. Have installed latest update (5.2.6.65) which did not work and uninstalled/reinstalled Authoring Works which also did not work. Have tried with 2 different DVD burners and 1 Blu-ray burner (different brands).

Currently we are creating a disc image/iso from Authoring Works and burning it out using ImgBurn. No other program we have tried has a problem with any of the drives.

In drive settings in the output tab, it allows us to select the drive and writing speed (maximum only). Underneath "Status:" it says "Please set a media." After we hit "OK" and try to start output a warning comes up saying "Please set a media in the drive you wish to write. When the access lamp is blinking, it indicates that the drive is recognizing the media. Please click [OK] button after the blinking finished." If you insert media into the drive at this time an error will pop up "An error occurred." Not very helpful. Hitting ok just keeps telling us to "Please set a media..." This occurs with DVD and Blu-ray media and we have tried multiple brands.

Any thoughts? Thanks!



Ades  2016-09-15 14:30:25 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Hi
(see the compatibility drive list from this link)
http://tmpgenc.pegasys-inc.com/en/product/drivelist_en.htm#H

You may need to use it over a compatible writing drive.

Try by another media brand, some disc brands are not so good
quality and some writing devices cannot read them and burn them correctly.
Try by different disc brand.

Check if you installed the newest firmware and driver of
your writing device and try again.

*If nothing worked it probably means that your writing drive is not
compatible with Authoring Works 5.
cheers


kittone  2016-11-18 20:25:11 ( ID:tr65rfzysl. )   [ Delete / Reply with quotation ]

I've the same problem too, BUT 'til yesterday the program worked. I've changed anything, I've uninstalled and reinstalled the program, but it doesn't work. Any idea?



Question - TAW5 BBS - Importing Keyframes No.70398
Mike  2016-07-15 22:57:51 ( ID:svm6ornkdf. )   [ Delete / Reply with quotation ]

Is it possible to import a keyframe list including the names of each chapter? When I import frames only it works, when I include the name of each chapter it says this is not an valid keyframe file. Any answers or workarounds. I'm using the german marker exporter from the Edius timeline and saved in notepad as a .keyframe file.


Ades  2016-09-15 14:26:43 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Hi,
I think this is because Edius may be uses other code to chapter naming, in other words I think it only supports *.keyframe files generated with TMPGenc software.
cheers



Question - TVMW5 BBS - VSFilter doesn't start with TMPGenc Mastering Works 5 in Windows 7 No.70378
Fernando  2016-07-04 22:26:35 ( ID:vugz2c68h5h )   [ Delete / Reply with quotation ]

Hi, guys. I would appreciate if you could help me with this one: I like to encode avi files with TMPGEnc Mastering Works 5, adding forced subtitles to it. In Windows XP, when I add the avi file to start a new project, TMPGEnc immediately recognizes the subtitle file (.srt) with the same name and all the codecs are started, INCLUDING VSFilter, which take care of the subtitles and allows TMPGEnc to add them to the output movie. In Windows 7, for any unknwon reason, VSFilter doesn't start with the same procedure. Any idea why? I tried TWA6 and the problem persists... Thanks in advance.


Ades  2016-09-02 16:26:53 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

I think this could be because the codecs you used in your Win 7 are not present aas they were present in your Win XP, you may need check o it and install such codec for the Win 7 version.
Aslo you may need to check on VSFilter forums probably this is realted to it.

cheers



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